Universal Orlando Resort Adjusts Face Covering Policy for ADA Accommodations

As Universal Orlando continues to implement its new health and safety measures, the resort is constantly evaluating these procedures and making adjustments as needed to keep the highest levels of health and safety of Team Members and Guests as a top priority.


The Universal Orlando Resort is following CDC guidelines as well as local health protocols, and as such, face coverings are required to visit Universal Orlando Resort.

Effective today, Guests who have a disability that prevents them from wearing a face covering must speak to a Guest Services Coordinator who will inform them of the alternate accommodation, which is to wear a face shield during their visit. A white checkered wristband will be given to Guests requesting an accommodation. Please, note that face shields are not permitted on certain attractions, and Guests will have to switch to a face covering for those experiences. Attraction details will be communicated to Guests during their accommodation discussion at Guest Services.
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