Topgolf Orlando Reopening to the Public on May 18 with Enhanced Safety Measures

Earlier this afternoon, Topgolf announced that the company will reopen select attractions on Monday, May 18, including the Orlando location. Continue reading to learn more some of the steps the company is taking to keep their Guests safe.


HEALTH AND SAFETY MEASURES
Topgolf is implementing new measures around Guest and Associate health and safety. The company is working with state and local health officials to ensure it is following reopening guidelines.

Guests can help by abiding by these new safety measures and respecting other Guests’ space throughout the venue.
  • RESPONSIBLE SOCIAL DISTANCING (Six-foot social distancing markers will be displayed throughout common areas, along with a bay capacity limit of six people)
  • SAFELY-SPACED HITTING BAYS (An outdoor and spacious experience for all Guests with protective bay dividers and 11 feet of space between bays)
  • HIGHEST STANDARD OF CLEANLINESS (The entire venue is cleaned throughout the day and all common areas are regularly disinfected. Golf clubs, golf balls, game screens and other frequently touched bay surfaces will be disinfected between each group.)
  • ASSOCIATE HEALTH AND SAFETY (Every Associate is required to have a health check prior to starting work, wear a mask at all times and wear gloves while handling food and drink. Additionally, all Associates must follow frequent handwashing protocols, per CDC guidelines)


FREQUENTLY ASKED QUESTIONS

1) Should I be concerned about the safety of my food and beverage items?
According to FDA, there is currently no evidence to suggest that food produced in the United States can transmit COVID-19.

2) Am I required to wear a facemask when visiting Topgolf?
Although face coverings are recommended, they will not be required when visiting Topgolf unless required by local or State orders. Visit your venue homepage for more information prior to visiting Topgolf.

3) Are there any changes to the check-in procedure?
Guests will be greeted at the front stairs to the venue and explained the new safety measures. Six-foot social distancing markers are placed throughout the lobby and the check-in desk has a safety barrier to mitigate person-to-person contact. If at capacity, Guests will be asked to wait in their cars or a designated area and not congregate. A text message will be sent when bays are ready.

4) Am I required to bring my own golf clubs?
We encourage Guests to bring their own golf clubs, but it’s not necessary. We will continue to provide all Guests with access to complimentary golf clubs, which are disinfected after each group.

5) Can I arrange an event or party?
Events have been limited to small parties for the time being and follow the same walk-in safety standards where capacity restrictions allow. We will constantly re-evaluate health standards to decide when to bring larger events back online in a safe manner.
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