LEGOLAND Florida Review by an OTPN Reader

LEGOLAND Florida is receiving a lot of feedback from its visitors, and it is great to see that many of them are very positive. We have heard also some negative comments, especially pointing out the fact that the price  to get into the park is too expensive and that the hours of operation are too limited.

This morning, we are pleased to feature a comment from one of our readers, who posted her own opinion on our official LEGOLAND Florida photo-gallery. She was very enthusiast to visit the park, no doubt on that (NOTE: we applied some minor changes to the punctuation of the comment to make it easier to read, but we have NOT changed or deleted any of our reader's phrases and/or opinions):

A++++Our expectations were blown out of this world! It was top notch all the way.

First and foremost, they got it right all around! For me, customer service is the most important aspect of any experience. This park obviously has a costumer service manager who is unmatched in the entertainment business. We did not encounter one employee that did not go above and beyond. Starting from the check in to departure, our experience was positive our entire day! Every single employee we encountered had such a gracious and "genuine" attitude, which is so rare these days.

The rides were so much better than we were expecting! And a lot of them! The lines weren't too long for Orlando standards.

Okay, on to hotels. We purchased a vacation package last minute through the Legoland website. We stayed at the Reunion Grand, that resort is amazing! Only suggestion I would give is to make sure you plan accordingly. We arrived around 5pm on Saturday planning on ordering pizza and hanging poolside while the kids swim. Well, the pool was closed to a private party (don't like THAT!) and even on a regular day, the pool bar closes at 5pm. A least a that section we were at... there are many condo/town home sections as well as the main hotel/resort. The swim park also was closed, hours are 10-5pm, same as Legoland... so we couldn't use it due to our short trip. I will definitely stay at this resort whenever we return to Orlando. The price was too good to be true...we originally booked a 2 bedroom w/kitchen...was under $200! Was worth it! It's about a 30 minute drive though...Driving West on I-4. It's the road you take off of I-4 that is so time consuming with tons of red lights!!! But, the the area around Legoland is pretty much "not so hot" and kind of in the boon docks.... and yes, there is the Best Western near Legoland and a few others... bit I wouldn't personally stay there... but that's just me! 

Oh, and also the LEGO STORE near the front of park is AMAZING and HUGE! the prices were lower then the Downtown Disney it seemed to me...and it is the LARGEST LEGO STORE I have ever been in! Truly! Although it was super, super crowded at end of day....we arrived at 4:15pm as I had read from reporters that attended before grand opening to go shopping in the store EARLY as everyone went last.... and it wasn't too bad, but by the time we were done looking around and shopping the place was wall to wall people... the lines were long, but I have to give thumbs up, as despite the crowds and long lines, we didn't wait longer than 10 minutes in line! I would suggest to Legoland however, to please provide some shopping baskets! We bought so much stuff, had to pile it on the floor in front of us, was over 3 feet high..but that is just a suggestion...

Oh, the Legoland "Around the World" [NOTE: She's referring to Miniland USA] exhibits was amazing! I saw Around the World as I don't know what they call it..but it was jaw dropping! Las Vegas, NYC, Kennedy Space Center, and many, many others was incredible! And to think...all made out of Legos! Made for some pretty spectacular photos! 

Oh, one more suggestion.... please put up more signs for directions! It was kinda hard to navigate....with so much space and so few signs... but thanks to all the employees who always answered our "how to to we get to _____?" 

Thank you for giving my children a dream day! Their sweet faces so full of joy, priceless! Legoland FLA....out of this world! A++++++++! Absolutely the "very best new theme park in many, many years!" Probably since Universal Studios! I am a Floridian... we are regulars at all the theme parks, and I really mean it! Will be purchasing annual passes to Legoland... definitely worth it!

Thank you, LEGOLAND FLA for providing the Southeasterns with such a unique, well made theme park... and of all the theme parks around, you managed to hire the kindest and most efficient employees I have ever encountered in one place!

- Review submitted from a very grateful Florida Mom

We want to thank a lot our reader for submitting her personal experience in this new park.

If you too have a comment you want to share with us, please, write it in the comments section located at the end of this post, and we'll feature it in an apposite section of the site! Thank you very much.

1 comment:

  1. Readers reviews are a great addition to the site. more please!

    this review certainly shows Legoland (a especially their staff) in a very positive light, and the staff attitudes appear very refreshing.
    However I would be interested to see another review in about 3 months time, when new employees may have started to become a bit jaded, to see if Legoland customer services still rate higher than their Orlando rivals


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