Tokyo Disneyland reopening FAQ's

Just as a reminder, Tokyo Disneyland Park will resume operations beginning tomorrow, April 15, 2011. Both Tokyo Disneyland and Tokyo DisneySea Parks had been temporarily closed from March 12, 2011 following the Great East Japan Earthquake.

Tokyo Disneyland Park will reopen while making every effort to conserve the use of electricity in its operations. Furthermore, a portion of the ticket price will be donated toward the relief and recovery of the disaster-affected areas.

Tokyo Disneyland Operations

Reopening date: Friday, April 15, 2011

Operating hours: 8:00 a.m.–6:00 p.m.

Tokyo DisneySea Park remains temporarily closed for the time being, but we are aiming toward the earliest reopening of this Park as well.

Now, here you are some of the Frequently Asked Questions about the operations of the park:

~ FAQ's ~

Q1. How will you let us know about future reopenings?

We will post the information on the Tokyo Disney Resort Official WebSite.

Q2. If a rolling blackout occurs while the Park is open, how will it affect operating hours?

We will decide whether to shorten operating hours or close the park according to the scope of the rolling blackout and the severity of its effects.

Q3. How do you handle Passports whose dates fall within the period when the park was closed?

For customers who wish to visit Tokyo Disneyland:

You can visit after exchanging your Passport for a Revisit Passport, anytime between April 13, 2011 and March 31, 2012.

For customers who wish to visit Tokyo DisneySea:

You can visit after exchanging your Passport for a Revisit Passport, anytime between the date when the park reopens to March 31, 2012. The reopening date for Tokyo DisneySea is still to be determined.

For customers holding a Multi-Day Passport:

Customers holding a Passport whose valid period includes dates from March 11, 2011 to the end of the closure period can exchange them for a Revisit Passport for a period of the same duration.

Q4. How do you handle Tokyo Disneyland Annual Passports whose dates fall within the period when the park was closed?

For customers holding a Tokyo Disneyland Annual Passport:

Customers holding a Tokyo Disneyland Annual Passport whose valid period includes dates from March 11 to April 14, 2011 can receive a 35-day extension of the current valid period of the Tokyo Disneyland Annual Passport.

Note: No procedure is necessary. Simply visit the park with your existing passport.

Note: If the valid period expired during the closure period, the period of validity is extended 35 days from April 15, 2011 (extended to May 19, 2011), regardless of the date of expiration.

Q5. How do you handle Tokyo DisneySea Annual Passports whose dates fall within the period when the park was closed?

For customers holding a Tokyo DisneySea Annual Passport:

Customers holding a Tokyo DisneySea Annual Passport whose valid period includes dates from March 11 to the end of the closure period of Tokyo DisneySea can receive an extension of the current valid period of the Tokyo DisneySea Annual Passport equal to the number of days Tokyo DisneySea was closed.

Note: No procedure is necessary. Simply visit the park with your existing passport.

Note: If the valid period expired during the closure period, the period of validity is extended by the number of days Tokyo DisneySea was closed, starting from the reopening date, regardless of the date of expiration. The reopening date for Tokyo Disney Sea is still to be determined.

Q6. How do you handle 2-Park Annual Passports whose dates fall within the period when the park was closed?

For customers holding a 2-Park Passport:

Customers holding a 2-Park Passport whose valid period includes dates from March 11 to the end of the closure period (of Tokyo DisneySea) can receive an extension of the current valid period of the 2-Park Passport equal to the number of days Tokyo DisneySea was closed.

Note: No procedure is necessary. Simply visit the park with your existing passport.

Note: If the valid period expired during the closure period of Tokyo DisneySea, the period of validity is extended by the number of days Tokyo DisneySea was closed, starting from the reopening date, regardless of the date of expiration.

Note: The reopening date for Tokyo DisneySea is still to be determined.

Q7. How do you handle replacement of an Annual Passport that expired during the closure period?

Simply visit the park with your existing passport. We will produce a new Annual Passport for you.

Q8. When will you resume selling Tokyo DisneySea Annual Passports?

We will provide details following a decision on the reopening date for Tokyo DisneySea.

We said this many times, and we'll continue to repeat this: we continue to remember in our prayers all the people that have been suffering, and that may continue to suffer even now, due to the Earthquake that struck Japan. We hope that all of you will pray for them too.