Guests staying at Disney Resort hotels are now able to use Disney’s Online Check-In service on the My Disney Experience mobile app, expediting their arrival while providing additional convenience, flexibility and customization of their experience. The feature enables Guests to start the check-in process up to 60 days before their arrival, bypassing the need to visit the front desk and giving families the opportunity to begin their vacation as soon as they set foot in Walt Disney World.
Guests complete their check-in by unlocking their room by using the MagicBands sent to them prior to their arrival.
Through Online Check-In, Guests can make room requests, add credit card information and authorize charges, submit an estimated arrival time to help prompt room access, receive a notification when their room is ready, and more (please note that room requests are not guaranteed and guests must provide consent to receive notifications).
As always, world-class Guest service is part of the magic of a Walt Disney World vacation, and front desk and concierge Cast Members are available at all of our resort hotels to assist Guests at their leisure for the duration of their stay.
Guests can access the Online Check-In service by downloading the latest version of My Disney Experience, now available in the App Store for iOS devices and Google Play for Android devices.