The Walt Disney World Resort is constantly looking for ways to enhance the food and beverage experience for Guests. To address the evolving needs of Guests, beginning Feb. 7 through April 1, a new option added to the in-room dining program, Express Fresh, will be tested at Disney’s Contemporary Resort and Disney’s Yacht Club. This pilot will complement the existing in-room dining program by offering select quick and casual meals that will be presented at the Guest’s room door in disposable containers.
Express Fresh will be offered in the menu guides as a separate insert along with the traditional in-room dining options. Express Fresh meals are delivered by in-room dining servers within thirty minutes.
FREQUENTLY ASKED QUESTIONS
Q. Will Express Fresh menu items be the same as on the regular menus?
A. No – Express Fresh are quick-to-prepare menu items developed in partnership with each pilot location and may differ from what is on the traditional in-room menu.
Q. Is there a special process for allergy/special dietary requests for Express Fresh?
A. The process for handling special dietary requests is the same as for traditional in-room dining. Guests will be informed when the order is being placed if request involves additional preparation time.
Q. Will gratuity be adjusted for Express Fresh orders?
A. Gratuity for in-room dining is the same regardless if Guest orders from traditional or Express Fresh menu.
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