FastPass+ Issue on Android My Disney Experience App


Yesterday morning, an issue was identified within the FastPass+ selection availability on the Android version of the My Disney Experience app (this issue is not affecting the iOS version of the app or the website.). While this issue does not affect the actual FastPass+ inventory, it is misleading and may cause Guests to be confused. A fix is currently being developed and will be released after development and testing is completed. Read more about this problem:


On the Select Experience screen (where Guests select up to 3 experiences), the app is not displaying “Standby Only” if an experience has no available inventory or “Closed” if the experience is not operating. This implies Guests may be able to select popular experiences, such as Seven Dwarfs Mine Train, Meet Anna and Elsa, or other attractions that may not be available as FastPass+ selections for that particular day.

These selections then show on the Confirm Experience Sets page, but when confirming an option, the experiences are substituted without warning, as there is no inventory for the selected experiences. Please, be aware of this if you are using an Android device to make FastPass+ selections.

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