The Walt Disney World Resort recently released a redesigned My Disney Experience app. The redesigned mobile application offers a faster, more intuitive way for Guests to navigate their way through a Walt Disney World Resort vacation. The application continues to allow Guests to experience all things Disney, from accessing theme park, hotel and dining information to FastPass+, Disney PhotoPass, map, and merchandise, but in a way that’s easier to understand. Continue reading this post to learn more.


Here is a short list containing some of the enhancements that Guests using the app are now able to enjoy:
  • The mobile app now opens right to the park maps to help guests find attractions, restaurants, restrooms and more, allowing for easier navigation through the parks and more time spent enjoying the parks;
  • It includes a new “Spotlight” section, which highlights new park experiences and entertainment offerings to help Guests experience the latest and greatest happenings at the parks.
  • The new feature called “My Resort Dashboard” helps Guests staying at a Walt Disney World Resort hotel access their reservation details all in one place. My Resort Dashboard even gives directions to the resort, a map showing the location of a Guest’s room, and a link to directly call the Resort Front Desk for further assistance.
Frequently Asked Questions

How do I access My Plans on My Disney Experience 4.5?
To access My Plans, swipe up on your Character to access the Dashboard then scroll down to view My Plans. Here the next available plan will display, whether that is dining, resort or FastPass+. Within the My Plans section of the Dashboard, select a plan to view more details about that plan, such as modifying or canceling a dining reservation or FastPass+ selection. Select View All Plans to view the full itinerary of all plans.

How do I access wait times?
Wait times will appear immediately upon opening the mobile app in map view. When switching to list view, wait times will list from lowest to longest wait. Experiences that are closed for refurbishment or temporarily closed will appear at the bottom of the list.

How do I refresh my Dashboard?
With the redesigned My Disney Experience mobile app, My Plans will automatically refresh every 15
minutes. This version of the app will also refresh upon leaving the page and returning. When viewing on the All My Plans screen, Guests may pull down to refresh the screen and plans.

Where does the main menu appear in the redesigned app?
The redesigned app has a new Dashboard found through a swipe up on the character icon at the bottom of the screen. The home screen includes all functionalities of the previous main menu.

How do I search in the My Disney Experience app?
Upon opening the app, select the magnifying glass in the upper left corner of the screen.

How do I buy tickets on the My Disney Experience app?
From the home screen, scroll down to the Park Info & Entry section, and then select Buy Tickets.

Where do Notifications appear in the redesigned app?
The Notifications feature that alerts you of family and friends wishing to connect with your account has been removed. Notifications will pop up now as you click through to the family and friends screen.

How do I filter my search on the My Disney Experience app?
Upon opening the mobile app, select any category in the menu across the top of the screen and then
select the Filter icon in bottom right corner.

How do I sign out of the redesigned My Disney Experience app?
To sign out of the My Disney Experience app, simply swipe up on Character > Select My Account > Sign Out in upper right hand corner.

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