Some major changes have recently been implemented in the Express service for guests staying at one of the three Universal Orlando hotels. Here you are additional information, from the Universal Orlando Resort:
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Universal Express Unlimited Kiosks for On-Site Hotel Guests Now Live
Universal Orlando is in the process of making changes to how our on-site hotel guests receive their free Universal Express Unlimited benefit. Our on-site hotel guests will no longer show their room key card for Universal Express Unlimited attraction access. Instead, they will use special new kiosks located at each on-site hotel and at both theme parks to print a pass which includes their photo. This helps to ensure this valuable benefit is being used by those for whom it is intended. These new kiosks are now operational, and are located at Universal Studios Florida and Islands of Adventure Guest Services as well as in the lobbies inside of each on-site hotel: Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort. Additional kiosks will be coming later to select locations within the parks.
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This sounds like a good change. We only wish to see Universal doing the same with the Annual Passes (personally, I still have - and love - the "old" version of the annual pass, which includes my own photo).
2 Comment(s):
At Disney, I only had to show my card and I did not have to line up to get my park hopper at the main gates. At Universal, I had to line up for 1 1/2 hours to get my park to park access. Is this going to change at Universal as well?
At universal, you can pick up your tickets at your hotel when you check in. All you have to do is go to the Concierge Desk... same with all there off property locations that are affiliated with them, each hotel has a Concierge Desk that can help you skip the lines and get your tickets.